State Farm® Insurance Agent Zurich Simon

"We had our cars insured with State Farm for 35 years and our home insured with SF since 1999, with the same helpful agent who retired this year. I'm pleased to say the changeover to a new agent, Zurich Simon, has been seamless. Representative John Pablo contacted me about earthquake insurance initially. Since we had been considering purchasing that, the call was timely. John was generous with his time and patient with our many questions about our entire insurance picture. We had questions about the right level of home ownership premium to cover the replacement value of our home after talking to different sources. John helped explained how to calculate estimates and assured us we are carrying a reasonable level of replacement value insurance. Since we moved our car insurance to Geico a few years ago to save money, John calculated our total premiums by bundling everything back with SF and offsetting the car insurance with at 20% discount to our home ownership policy. It took several back-and-forth conversations and separate quotes from John, but in the end it was cost effective to bring the cars back under SF and have access to one local professional SF agent. Thank you, John for all your work in bringing clarity to our questions, as well as the peace of mind that this long overdue task has been adequately handled."

"Saula Gonzalez is very helpful and with a prompt responds for the information that the customer requested"

"Very helpful and really understanding staff and I really appreciate all they do for me."

"Insurance you can trust! Very fast answering question.. very helpful in so many ways.. all is possible from them..🙏😊"

"This is a long overdue review! Simply the best service. They are always reachable and willing to personally answer all your questions properly and professionally. Mr Simon and his team are committed to go the extra mile to make sure you get the best service. Thank you!"

"Friendly and responsive team. Thank you, Saula, for your excellent customer service!"

"John was a fantastic agent to work with, while entering a new chapter of my life, he was patient with all the questions I had about life insurance and streamlined the process for me! If anyone has the chance to work with him, I highly recommend him!"

"I’ve been with Zurich for a couple of years now, and I couldn’t be happier with the service I’ve received. Every interaction feels personal and professional, and the staff consistently go out of their way to make things easy and stress-free. I want to give a special mention to Saula at the front desk—she’s not just welcoming and funny, but also did a great job breaking down my life insurance plan in a way that actually made sense. Her clarity and charm made the whole process surprisingly enjoyable. Zurich truly stands out for their exceptional support and warm team!"

"I just want to give a shout out to my team!! You guys rock!"

"All my questions and concern were taken care of professionally and with kindness."

"Saula was very nice and super helpful. Thank you so much."

"Had the pleasure of working with Saula for my new policy with State Farm and she has been absolutely phenomenal in her service. I appreciate all the time and effort she puts in as well as her amazing responsive. Kudos to her!"

"I had to clear up a few things regarding my auto and life insurance policies and was able to speak with Saula who managed to resolve my concerns very quickly. Very friendly and easy to talk to. Thanks Saula!"

"Been constantly calling to Saula, regarding all my concerns everyday and she’s able to answer the call and convey all the possible solutions reassuring the concerns. Very Pleasant to talk to i suggest you speak to her if you have any issues."

"I've been a client at Zurich for two years, and my experience has been fantastic. The team is always patient and kind, making me feel at ease. I especially want to shout out to Saula, the receptionist who answers the phone sometimes. She's not only hilarious but also explained my life insurance plan in such a simple and enjoyable way that it made me want to share my positive experience. Highly recommend Zurich for their great service and friendly staff!"

"I have had more great interactions and help at this establishment than I can count woth my hands, Zurich is a very helpful representative at this establishment, a leader a role model and someone to espire to be. Saula is the lady who has an answer for every question I have regarding insurance and information regarding their plans and prices on the vehicle you want insured, I can always count on her to give me the best customer service and support on all aspects! would highly recommend their service based off my experience with this establishment!"

"Completed new car insurance on time!"

"I was insecure in getting life insurance for a long time. Thanks to John, I felt more secure in understanding where I can focus my priorities and he understood where I was coming from in terms of my fears. He reassured me and we really discussed the pros and cons of different options and we discussed what is best for me at this time. Very helpful. If I can give a 6/5 I would."

"Called State Farm and spoke with John.my mortgage company requested our home coverage info. I spoke with John from Simon Zurich’s office. He was very professional and took care of it. He even texted us that he sent it. Customer service top notch!! ⭐️⭐️⭐️⭐️⭐️💯"

"John Pablo, helped me add my new car to the insurance recently & he made the process timeless. John was really polite, patient, friendly & professional. I’m really satisfied with John’s assistance."

"Helped us transfer our insurance from Colorado to California. Great communication and made things very easy. Thanks!"

"Amazing and speedy service with State Farm! Our agent, Zurich, is fantastic—knowledgeable, responsive, and always helpful!"

"very responsive, thorough and proactive! I was looking for a better rate on my auto and homeowner's policies and they did it!"

"Great. Just texted some stuff and we got it taken care of."

"I inherited an ancient, complex policy for our HOA from a previous owner and it’s been a loooong process trying to get it straightened out and accessible online - once I got in touch with Saula though she jumped through a zillion hoops for us to get everything fixed - she’s incredible and I can’t express how appreciative I am. So relieved to finally have this fixed - if you ever need any help, she’s the one to ask!"