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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darlene Nitcher

Darlene Nitcher

September 25, 2024

5  out of  5
rating by Darlene Nitcher
"Thank you for your consistent support throughout the years. Can always depend on statefarm for unwavering customer support."
We responded:
"Thank you for your review. Saula and John enjoyed helping. ~Zurich "
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Kathleen Aragon

September 23, 2024

5  out of  5
rating by Kathleen Aragon
"I recently had the pleasure of working with Delyn and I couldn't be happier with the service I received! From the moment I reached out, he was incredibly responsive and took the time to understand my insurance needs. He provided clear explanations about my options and helped me choose the right policies for my situation. I appreciated the personalized attention and the fact that he went above and beyond to ensure I felt confident in my decisions. The follow-up communication was excellent, making the entire process smooth and stress-free. If you're looking for a knowledgeable and caring insurance agent, I highly recommend Delyn"
We responded:
"Hello Kathleen, thank you for the google review. ~Zurich"
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Jason Galapate

September 23, 2024

5  out of  5
rating by Jason Galapate
"Delyn Chouk at State Farm has truly impressed me with his exceptional customer service. From the moment I contacted him it was not only professional but he genuinely cared about finding the right coverage for me. He took the time to thoroughly explain all the different policy options, ensuring I understood the details and felt confident in my choices. What really stood out was how he went the extra mile to tailor solutions that fit my unique needs, rather than pushing for a one-size-fits-all approach. Delyn’s commitment to customer satisfaction and dedication to making the process easy and stress-free has made me a loyal customer. Highly recommend!"
We responded:
"Hello Jason, thank you for your review. Delyn is one of our newest employees and takes pride in explaining the benefits of State Farm. ~Zurich"
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Peter Doi

September 20, 2024

5  out of  5
rating by Peter Doi
"Attentive to client's needs and always helpful. Thanks Z"
We responded:
"Thank you for your review! Go warriors! ~Zurich "
Profile photo of Jason Wong

Jason Wong

September 17, 2024

5  out of  5
rating by Jason Wong
"Zurich, Will and Saula were very helpful in getting me an auto policy right away. Friendly service from this office makes them highly recommend to anyone who needs insurance. Thank you for your help."
We responded:
"Thank you for your review, Jason! Great working with you. ~Zurich"
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Barbara Valverde

September 14, 2024

5  out of  5
rating by Barbara Valverde
"Simon informs me of my financial investments with professionalism and quality customer care."
We responded:
"Hello Barbara, thank you for your review! ~Zurich"
Profile photo of George Bonacchi

George Bonacchi

September 12, 2024

5  out of  5
rating by George Bonacchi
"Very helpful and really understanding staff and I really appreciate all they do for me."
We responded:
"Thanks George! We also enjoy working with you!"
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John Inson

September 12, 2024

5  out of  5
rating by John Inson
"We “inherited” Zurich as our previous State Farm agent retired. He and his staff have been very responsive and great to work with. Service has been exceptional and prompt. You'll find him to be very customer focused."
We responded:
"Hi John, Thank you very much for your review! "
Profile photo of Boni Cruz

Boni Cruz

September 11, 2024

5  out of  5
rating by Boni Cruz
"Zurich Simon and his team at State Farm have provided us with excellent customer service. It's a pleasure speaking with Zurich and Saula, who have been very responsive in fielding our questions, explaining insurance policies and discount options. Plus, Saula went the extra mile to help us with a policy matter. She was very thorough, patient, and prompt with follow-ups. Thank you Zurich and Saula!"
We responded:
"Hi Boni! Thank you for your review! love to speak with you in the future! ~Zurich"
Profile photo of Maria Abadesco

Maria Abadesco

September 6, 2024

5  out of  5
rating by Maria Abadesco
"Great staff and service! Agents always accommodating- ThankYou!"
We responded:
"Thank you for your review! Take Care ~Zurich"
Profile photo of Gillian Rose

Gillian Rose

September 4, 2024

5  out of  5
rating by Gillian Rose
"Suala Gonzales, customer service manager for Zürich Simon State Farm, was extremely helpful. She responded in a professional, personal, and prompt manner. She also went above and beyond by helping me navigate the best way to communicate with the mortgage company. It is in this age of decreasing customer service that people like Suala make me appreciate doing business with State Farm. I highly recommend their services!"
We responded:
"Thank you very much for the google review! Saula takes pride in helping others understand risk and how to protect themselves. ~Zurich"
Profile photo of Rose_Marion Natukunda

Rose_Marion Natukunda

September 4, 2024

5  out of  5
rating by Rose_Marion Natukunda
"The Lady Sanla was amazing, she gave me a warm welcome and explained to in layman terms, she was very patient with me, I am grateful for Zurich Simon State Farm Agency and I hope this is the beginning of a great and long auto journey ."
We responded:
"Thank you very much for the google review! ~Saula and Zurich"
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Jayson Clarin

August 29, 2024

5  out of  5
rating by Jayson Clarin
"Great"
We responded:
"Thank you for the review! -Saula!"
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Gregory Fontenot

August 27, 2024

5  out of  5
rating by Gregory Fontenot
"Saula is very helpful and customer focused."
We responded:
"Thank you very much for your review - Zurich"
Profile photo of Andy Douglas

Andy Douglas

August 26, 2024

5  out of  5
rating by Andy Douglas
"Wouldn’t want to have any agent other than Zurich. He’s been a legitimate life-saver; helping me through various auto issues: theft, cracked windshield, etc - he’s super responsive, caring, and friendly. He’ll do his best to get you a competitive rate and he truly cares about your individual well-being. If you’re reading this - thank you Zurich for everything you’ve done for me and always having my back; best agent ever!!!"
We responded:
"Thank you for the review ~Saula"
Profile photo of Alex Qiao

Alex Qiao

August 14, 2024

5  out of  5
rating by Alex Qiao
"Quickly helped my request and was very nice"
We responded:
"Thank you for your review! ~Zurich"
Profile photo of Antoine Lax

Antoine Lax

August 13, 2024

5  out of  5
rating by Antoine Lax
"Hey all yeah um so the insurance companies here in California...man y'all know the deal. That said I'm happy to say the staff at this particular agency has been amazing. Saula & Zurich especially. Customer service and transparency is hard to come by nowadays. Thank you for your time and energy."
We responded:
"Thank you for your Review! ~Zurich"
Profile photo of Yolanda Cu

Yolanda Cu

August 8, 2024

1  out of  5
rating by Yolanda Cu
"Half of the work gets completed and I need to continue to follow-up with items requested."
We responded:
"Hi Yolanda, thank you for your feedback. I would personally live to discuss the issue and how we can improve our communication. Could you please call us (415) 240-4725 and let me know what we can do to improve. ~Zurich"
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Bridgette Graves

August 3, 2024

2  out of  5
rating by Bridgette Graves
"Zurich was great he took care of me and my family. ZURICH DID NOT TAKE OF ME. SAULE GONZALEZ TAKE CARE OF ME WHEN I NEED SOMETHING SHE SHOULD GET THR CREDIT AND SHE SHOULD BE MY Anget."
We responded:
"Thank you so much for your review! Welcome to State Farm! ~Zurich"
Profile photo of Arthur Roberts

Arthur Roberts

August 2, 2024

5  out of  5
rating by Arthur Roberts
"Will Wu & Zurich Simon were both terrific in putting together new homeowners, auto and umbrella policies for me, which saved a big chunk of money my prior insurer was charging. Highest recommendation and highest praise to them and their State Farm agency. They can be reached at 415 240 – 4725 A year later, Saula was perfect taking my over the phone payments for three policies. This whole office, all these good people, are totally on top of it"
We responded:
"Hi Arthur, Thank you so much for your kind review! We will continue to help you protect what's important to you. ~Zurich"
Profile photo of Junella Lotivio

Junella Lotivio

July 31, 2024

5  out of  5
rating by Junella Lotivio
"I highly recommend Zurich and his team for their professionalism in their insurance offerings and commitment to quality service. It's clear that they are very knowledgeable about their policies and extends their efforts everyday for their clients + their staff is always so approachable and friendly, too!"
We responded:
"Thank you for your review June!"
Profile photo of dharen paulino

dharen paulino

July 31, 2024

5  out of  5
rating by dharen paulino
"My man Delyn said he got me with insurance and he wasn't lying! Got me covered and it isn't breaking the bank. Everyone at Zurich Simon - State Farm was cool and made my time enjoyable. I appreciate you guys."
We responded:
"Thank you for your review! ~Zurich"
Profile photo of Danquil Jones

Danquil Jones

July 25, 2024

5  out of  5
rating by Danquil Jones
"Saula at state farm was amazing and fast at replying with what I needed, thank you state farm, and thank you Saula."
We responded:
"Thank you very much for your review! ~Zurich"
Profile photo of Logan Richard

Logan Richard

July 24, 2024

5  out of  5
rating by Logan Richard
"Saula was wonderful, and incredibly helpful in resolving my issue. Thank you so much for the excellent customer service!"
We responded:
"Hi Logan, Thank you for your review! Saula works hard understanding your worries and answering your questions about insurance. ~Zurich "
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muffin chua

July 19, 2024

5  out of  5
rating by muffin chua
"Saula was so professional and she pick up the phone in a ring."
We responded:
"Thank you for your review! ~Saula "