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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zachary D. Simon

Zachary D. Simon

October 10, 2025

5  out of  5
rating by Zachary D. Simon
"It's always great to get friendly help when dealing with a crisis. I am a grad student and got into a no-fault car accident earlier this year. I appreciate speaking to my State Farm agent, who helped me address my claim step-by-step. The car accident made me feel anxious throughout the day and overwhelmed with work, school, and processing the car accident. Luckily, Zurich and his State Farm team communicated effectively by regularly following up with me, giving me updates, and paying great attention to detail. They were able to process my claim and recommend low-cost auto repair shops near me. Their help was much needed because I commute across the Bay Bridge 3 times a week from class to work, and Zurich's State Farm team helped me out during a hectic week. Thanks yall!"
We responded:
"Thank you for your review, Zachary - Zurich"
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Alex Cote

October 9, 2025

5  out of  5
rating by Alex Cote
"Zurich Simon was very helpful & insightful guiding me through the whole process. I highly recommend him."
We responded:
"Thank you for your review Alex! ~Zurich"
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Scarlet Santiago

October 8, 2025

5  out of  5
rating by Scarlet Santiago
"Saula is very informative ! Handles everyone with care. Great customer service !"
We responded:
"Thank you for your review, Scarlet!"
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Nikki Moore

September 2, 2025

5  out of  5
rating by Nikki Moore
"Joan was incredibly knowledgeable and patient with me as I had many questions regarding my coverages and my policy. I would highly recommend this office for all of your insurance needs."
We responded:
"Thank you for the review! ~Zurich"
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Chris Barba

August 22, 2025

5  out of  5
rating by Chris Barba
"Saula was fantastic! She took time out her day to reach out to review my policies and maximize discounts I can get and explored all options. Beyond satisfied with her work!"
We responded:
"Thank you so much for your review. Saula takes pride in her job and appreciates the feedback ~Zurich"
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Mark

August 19, 2025

5  out of  5
rating by Mark
"Miss Marquez is an outstanding insurance agent! She’s professional, knowledgeable, and truly cares about her clients. She made the process simple, stress free, and took the time to explain everything clearly. Highly recommend her!"
We responded:
"Thank you for your review. Joan works hard in the office to make sure she does a thorough job. ~Zurich"
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mario colin

August 19, 2025

5  out of  5
rating by mario colin
"I recently worked with Joan for my insurance needs, and I was extremely impressed. Joan is incredibly knowledgeable and provided outstanding service from start to finish. She listened carefully, explained all options clearly, and helped me choose coverage that fit both my needs and my budget. Her professional demeanor, responsiveness, and attention to detail exceeded my expectations. I highly recommend Joan to anyone seeking reliable, comprehensive insurance solutions."
We responded:
"Thank you for your review! ~Zurich"
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robert callan

August 14, 2025

5  out of  5
rating by robert callan
"Excellent service helping in transition to new carrier after State Farm exited apartment market"
We responded:
"Thank you for your kind review! Looking forward to the day we can insure apartments once more ~Zurich"
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Willie Tatafu

August 5, 2025

5  out of  5
rating by Willie Tatafu
"I live in Portland, Oregon and Saula is the BEST!!! Thanks so much for helping me make the right decision. Appreciate you Saula and the entire team at State Farm agency awesome good people genuine and caring"
We responded:
"Hi Willie, William is a bright team member with a brighter future. Thank you for leaving us a review!"
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Rich Pekipaki

August 5, 2025

5  out of  5
rating by Rich Pekipaki
"This team is awesome! Never doubt their help"
We responded:
"Thank you so much for your kinds words. Insurance is our specialty! ~Zurich"
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Aaron McDermid

July 30, 2025

5  out of  5
rating by Aaron McDermid
"I am a State Farm agent in a different state and have dealt with Zurich on mutual policy holders accounts. I can't say enough about the professionalism, promptness and care from this office. I would highly recommend!"
We responded:
"Hi Aaron, I appreciate your review. Thank you for the kind words"
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D Mah

July 28, 2025

5  out of  5
rating by D Mah
"Saula & the team assisted me with updates to my policies recently. She is very professional & followed up once everything was completed. 🙏"
We responded:
"Thank you very much for your kind words. Saula represents what we value most, consistency and hard work. Looking forward to working with you in the future ~Zurich"
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Sunny Wells

July 25, 2025

5  out of  5
rating by Sunny Wells
"Extraordinarily helpful! Very easy to work with!"
We responded:
"Thank you so much Sunny! Looking forward to helping you with all your inserance needs! ~Zurich"
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Patrick B

July 17, 2025

5  out of  5
rating by Patrick B
"Agents working here have been helpful and easy to work with"
We responded:
"Thanks Patrick. We love working with you! ~Zurich "
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Daniel Lo

July 15, 2025

5  out of  5
rating by Daniel Lo
"Very good service. Staff very friendly and helpful."
We responded:
"Daniel, thank you for your positive review! Saula works very hard! ~Zurich"
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John Murphy

July 8, 2025

5  out of  5
rating by John Murphy
"Zurich Simon (and Yolanda Lee and Rod Lehr) has always provided us great service. We're sorry to be leaving, but State Farm isn't writing new home policies in CA, so we have to take our business elsewhere. :("
We responded:
"We're sorry to see you go, happy to see you on to a new adventure! ~Zurich"
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Pepito Anabeza

July 8, 2025

5  out of  5
rating by Pepito Anabeza
"We have no problem with regards to everything that we deal with Zurich Simon and staff especially to Saula Gonzalez, she is very helpful and answered all our questions."
We responded:
"Thank you so much for your kind words. Always a pleasure! ~Zurich"
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turaj smith

July 1, 2025

5  out of  5
rating by turaj smith
"Pleasure working with Zurich Simon’s team, especially Saula Gonzalez.She was very knowledgeable and informative on all of my insurance questions and needs. She helped me to set up car insurance for my son. I really appreciated her assistance! Good place to do business 👍🏾"
We responded:
"Hi Thank you very much for your review! Saula is on top of your insurance needs! ~Zurich"
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Michael Schinner

June 30, 2025

5  out of  5
rating by Michael Schinner
"Very efficient and professional. Thanks."
We responded:
"Appreciate the kind words. I am looking forward to working with you in the future ~Zurich"
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malaysia sanders

June 29, 2025

5  out of  5
rating by malaysia sanders
"The agents at this office are supper friendly, very transparent and overall helpful. They laid out everything and explained my policy coverage to me so I can understand what I am getting. They didn’t hassle me to sign up for things I didn’t need nor had no interest in…..I highly recommend this office firm."
We responded:
"Hi Malaysia We always love seeing you in office! ~Saula"
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Shirley Lowe

June 25, 2025

5  out of  5
rating by Shirley Lowe
"Very efficient, helpful and kind service. Very glad to have had my car insurance with this office."
We responded:
"Hi Shirley thank you for your review! We are here to help ~Zurich"
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Estela González

June 25, 2025

5  out of  5
rating by Estela González
"I had the pleasure of working with Saula on my new policy. She was truly phenomenal! She took the time to explain everything to me and was incredibly knowledgeable. Definitely recommending her to everyone I know!"
We responded:
"Thank you for your review. Saula is one of our brightest in the office ~Zurich"
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Charu Boeckel

June 20, 2025

5  out of  5
rating by Charu Boeckel
"5 stars for Zurich and his team, especially John! Service, Assurance, Understanding, Promptness all provided with no false promises or sales pitches. A total delight to work with especially when it comes to the often dreaded word "insurance" LOL.If you're looking for agents that are top quality, Zurich and team are IT. Run, don't walk!"
We responded:
"Thank you so much for your review, Charu! ~John"
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Laura Pugh

June 17, 2025

5  out of  5
rating by Laura Pugh
"Great experience with Zurich and his office team for 3 years! Plus when I moved away they made the transition super smooth and easy"
We responded:
"Hi Laura, thank you for the kind words! Wishing you success on your move! ~Zurich"
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Riley Wilkins

June 13, 2025

5  out of  5
rating by Riley Wilkins
"Zurich Simon and his team are incredible! Amazing service, prompt, and professional."
We responded:
"Thanks for your review, Riley. We take pride in making sure are customers are satisfied with their coverage! ~Zurich"