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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark

August 19, 2025

5  out of  5
rating by Mark
"Miss Marquez is an outstanding insurance agent! She’s professional, knowledgeable, and truly cares about her clients. She made the process simple, stress free, and took the time to explain everything clearly. Highly recommend her!"
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mario colin

August 19, 2025

5  out of  5
rating by mario colin
"I recently worked with Joan for my insurance needs, and I was extremely impressed. Joan is incredibly knowledgeable and provided outstanding service from start to finish. She listened carefully, explained all options clearly, and helped me choose coverage that fit both my needs and my budget. Her professional demeanor, responsiveness, and attention to detail exceeded my expectations. I highly recommend Joan to anyone seeking reliable, comprehensive insurance solutions."
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robert callan

August 14, 2025

5  out of  5
rating by robert callan
"Excellent service helping in transition to new carrier after State Farm exited apartment market"
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Willie Tatafu

August 5, 2025

5  out of  5
rating by Willie Tatafu
"I live in Portland, Oregon and Saula is the BEST!!! Thanks so much for helping me make the right decision. Appreciate you Saula and the entire team at State Farm agency awesome good people genuine and caring"
We responded:
"Hi Willie, William is a bright team member with a brighter future. Thank you for leaving us a review!"
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Rich Pekipaki

August 5, 2025

5  out of  5
rating by Rich Pekipaki
"This team is awesome! Never doubt their help"
We responded:
"Thank you so much for your kinds words. Insurance is our specialty! ~Zurich"
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Aaron McDermid

July 30, 2025

5  out of  5
rating by Aaron McDermid
"I am a State Farm agent in a different state and have dealt with Zurich on mutual policy holders accounts. I can't say enough about the professionalism, promptness and care from this office. I would highly recommend!"
We responded:
"Hi Aaron, I appreciate your review. Thank you for the kind words"
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D Mah

July 28, 2025

5  out of  5
rating by D Mah
"Saula & the team assisted me with updates to my policies recently. She is very professional & followed up once everything was completed. 🙏"
We responded:
"Thank you very much for your kind words. Saula represents what we value most, consistency and hard work. Looking forward to working with you in the future ~Zurich"
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Sunny Wells

July 25, 2025

5  out of  5
rating by Sunny Wells
"Extraordinarily helpful! Very easy to work with!"
We responded:
"Thank you so much Sunny! Looking forward to helping you with all your inserance needs! ~Zurich"
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Patrick B

July 17, 2025

5  out of  5
rating by Patrick B
"Agents working here have been helpful and easy to work with"
We responded:
"Thanks Patrick. We love working with you! ~Zurich "
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Daniel Lo

July 15, 2025

5  out of  5
rating by Daniel Lo
"Very good service. Staff very friendly and helpful."
We responded:
"Daniel, thank you for your positive review! Saula works very hard! ~Zurich"
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John Murphy

July 8, 2025

5  out of  5
rating by John Murphy
"Zurich Simon (and Yolanda Lee and Rod Lehr) has always provided us great service. We're sorry to be leaving, but State Farm isn't writing new home policies in CA, so we have to take our business elsewhere. :("
We responded:
"We're sorry to see you go, happy to see you on to a new adventure! ~Zurich"
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Pepito Anabeza

July 8, 2025

5  out of  5
rating by Pepito Anabeza
"We have no problem with regards to everything that we deal with Zurich Simon and staff especially to Saula Gonzalez, she is very helpful and answered all our questions."
We responded:
"Thank you so much for your kind words. Always a pleasure! ~Zurich"
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turaj smith

July 1, 2025

5  out of  5
rating by turaj smith
"Pleasure working with Zurich Simon’s team, especially Saula Gonzalez.She was very knowledgeable and informative on all of my insurance questions and needs. She helped me to set up car insurance for my son. I really appreciated her assistance! Good place to do business 👍🏾"
We responded:
"Hi Thank you very much for your review! Saula is on top of your insurance needs! ~Zurich"
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Michael Schinner

June 30, 2025

5  out of  5
rating by Michael Schinner
"Very efficient and professional. Thanks."
We responded:
"Appreciate the kind words. I am looking forward to working with you in the future ~Zurich"
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malaysia sanders

June 29, 2025

5  out of  5
rating by malaysia sanders
"The agents at this office are supper friendly, very transparent and overall helpful. They laid out everything and explained my policy coverage to me so I can understand what I am getting. They didn’t hassle me to sign up for things I didn’t need nor had no interest in…..I highly recommend this office firm."
We responded:
"Hi Malaysia We always love seeing you in office! ~Saula"
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Shirley Lowe

June 25, 2025

5  out of  5
rating by Shirley Lowe
"Very efficient, helpful and kind service. Very glad to have had my car insurance with this office."
We responded:
"Hi Shirley thank you for your review! We are here to help ~Zurich"
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Estela González

June 25, 2025

5  out of  5
rating by Estela González
"I had the pleasure of working with Saula on my new policy. She was truly phenomenal! She took the time to explain everything to me and was incredibly knowledgeable. Definitely recommending her to everyone I know!"
We responded:
"Thank you for your review. Saula is one of our brightest in the office ~Zurich"
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Charu Boeckel

June 20, 2025

5  out of  5
rating by Charu Boeckel
"5 stars for Zurich and his team, especially John! Service, Assurance, Understanding, Promptness all provided with no false promises or sales pitches. A total delight to work with especially when it comes to the often dreaded word "insurance" LOL.If you're looking for agents that are top quality, Zurich and team are IT. Run, don't walk!"
We responded:
"Thank you so much for your review, Charu! ~John"
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Laura Pugh

June 17, 2025

5  out of  5
rating by Laura Pugh
"Great experience with Zurich and his office team for 3 years! Plus when I moved away they made the transition super smooth and easy"
We responded:
"Hi Laura, thank you for the kind words! Wishing you success on your move! ~Zurich"
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Riley Wilkins

June 13, 2025

5  out of  5
rating by Riley Wilkins
"Zurich Simon and his team are incredible! Amazing service, prompt, and professional."
We responded:
"Thanks for your review, Riley. We take pride in making sure are customers are satisfied with their coverage! ~Zurich"
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Erica Mitchell

May 28, 2025

5  out of  5
rating by Erica Mitchell
"Very helpful!"
We responded:
"Thank you for your review! Looking forward to work with you more in the future! ~Zurich"
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Free2Bme

May 19, 2025

5  out of  5
rating by Free2Bme
"Saula was a pleasure to work! She helped me with a sensitive situation and handled it with care. She met with her team to find a perfect solution to my predicament. I am very grateful to her! She also followed up with me with a phone call. Thank you so much Saula!!"
We responded:
"Thank you for your review! ~Zurich Simon"
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Robert Shepler

May 16, 2025

5  out of  5
rating by Robert Shepler
"Saula Gonzalez, the customer service manager for the State Farm office at 1745 O'Farrell Street, San Francisco, helped me today with a number of issues. Her professionalism and service is exceptional. I was so impressed. State Farm, the agents in her office, and the customers she helps are very lucky to have her."
We responded:
"Thank you very much for your review! Saula works incredibly hard and loves helping others with their insurance! ~Zurich"
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T Mel

May 15, 2025

5  out of  5
rating by T Mel
"The agents are Hands-On to get things done. Always courteous and they take the time to listen."
We responded:
"Thank you very much for your kind words. Looking forward to helping you with all your insurance needs ~Zurich"
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BARDIA

May 13, 2025

5  out of  5
rating by BARDIA
"Zurich’s team is amazing and very helpful. I would highly recommend them if you are looking for insurance for you auto, home, life or business."
We responded:
"Thank you Bardia. We are dedicated to helping you understand life's risks! ~Zurich"